Refund policy

We’re all about happy mail and zero drama — but if something’s off, we’ve got you.

We don’t offer returns, refunds, or exchanges unless your piece arrives damaged or you’ve received the wrong item (oops, our bad).

In that case, just drop us a message at thegemriot@gmail.com within 24 hours of delivery, along with your order details and clear photos of the issue.

We’ll review it and make sure your sparkle gets sorted — no chaos, just care.